Night Porter

Overview

Malmaison Birmingham

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing guest expectations and ensuring the standards of the brand are maintained. As guests sleep, the Nights team keeps everything running like clockwork. The Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, welcoming guests in a friendly and helpful manner, ensuring that the public areas are kept immaculate, cleaning public areas and preparing meeting and event spaces for the next day.

• Welcome guests to the hotel in a friendly and helpful manner.
• Ensure that public areas are kept immaculate; clean public areas and prepare meeting and event spaces for the next day.
• Assist guests with luggage, handle enquiries, and carry out nightly Health and Safety audits.
• Be organized and an excellent communicator.

• Experience of working in a similar role is beneficial.
• Experience of night shift work is essential.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £40 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes to develop your career.
• High Street Discounts on a range of shops, experiences, holidays and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans - dental, optical, medical and more from £5 per month.
• Referral schemes that pay up to £1500.
• A comfortable uniform.
• Wellness & National Campaign Days Calendar promoting activities and awareness.
• Wagestream options for access to earnings in real time.
• Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for Mental Health with MHFA in each property.
• Employee Assistance Programme – free, confidential advice 24/7 to you and your family.

• 100% of electricity generated from renewable energy.
• Recycle a minimum of 70% of hotel waste.
• Chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly system for kitchens.
• Volunteer to work for sustainable charities two days per year on full pay.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.