Housekeeper, Hospitality ​/ Hotel ​/ Catering

About The Role

Housekeeper, Malmaison

• £12.50 per hour, 0 hours per week
• Permanent position
• Location:
  
  Malmaison Birmingham

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis. You will have an eye for detail and naturally high standards. Working as a Room Attendant you will interact with our guests, so conversational English is essential and the ability to work independently for periods of time is required.

You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests.

You will predominantly work set shifts (5 days out of
7), starting between 8 a.m. or 10 a.m. Some flexibility may be required during peak trading times. Earlier start times can be discussed at interview, as can weekend work.

Being a Room Attendant is hard work and will require a level of fitness to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.

We actively encourage internal development and progression. Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would have the opportunity to enroll in our apprenticeship scheme after completing their probationary period.

• Former Royal Mail Sorting Office, Birmingham, England
• Opened 2002
• 193 bedrooms
• 120‑seater Bar & Grill
• 12 private event spaces (maximum 120 seats each)
• Spa with 5 treatment rooms, sauna, steam room, Jacuzzi, pool and rain showers

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality – rooms available from £65 per night
• Discounted Friends and Family Room Rate – 50% off best available rate
• 35% off dining at our Brasseries and Bistros
• Fully funded apprenticeship programmes to support your career development
• High Street discounts on a range of shops, experiences, holidays and much more
• Cycle to Work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
• Referral scheme that pays up to £1,500 for successful referrals
• Decent uniform that doesn’t look like an extra from a 70s TV sitcom
• Wellness & National Campaign Days Calendar promoting activities such as Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more
• Access to Wagestream for instant pay as it’s earned – up to 50% of earned wages, real‑time tracking, budgeting tips and direct saving options
• Complimentary stays on your 1st, 3rd and 5th anniversary with dinner, bed & breakfast
• Proud sponsor of The Brain Charity – supporting people with neurological conditions
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

• 100% of our electricity is generated using renewable energy, primarily from wind farms across the UK
• We recycle a minimum of 70% of the waste from our hotels, a target achieved through waste‑focused initiatives championed by our Sustainability Council
• We use a chemical‑free cleaning system in bedrooms and public areas, and an enzyme‑based eco‑friendly system in kitchens
• Employees can volunteer for sustainable charities for 2 days per year on full pay instead of their normal workplace duties

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.