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Event Manager / Planner Hospitality & Tourism Guest Services

Night Guest Concierge & Overnight Service Lead

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Genting Casinos UK Ltd.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
A leading entertainment company located in Birmingham is seeking a Night Manager to ensure exceptional guest experiences at their hotel. Responsibilities include anticipating guest needs, checking guests in and out, managing communications between departments, and handling complaints. This role also involves delivering room service and conducting regular security checks. The ideal candidate will be personable and proactive, creating a welcoming atmosphere.

They offer competitive benefits, including discounts on services and flexible benefits packages.
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