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Event Manager / Planner Customer Service Rep

Guest Services Manager - Front Desk & Guest Experience

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Staycity Group
Full Time position
Listed on 2025-12-15
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading urban aparthotel brand in Birmingham is hiring a Guest Services Manager to enhance the guest journey. Ideal candidates will have over two years of front desk experience and strong communication skills. Responsibilities include monitoring guest feedback and ensuring satisfaction. Join us for a rewarding career with various benefits including flexible working patterns and paid volunteer days.
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