Recovery Coordinator - Intensive Support Team

Recovery Coordinator – Intensive Support Team

Change Grow Live is committed to making a difference in the lives of those we support. The Recovery Coordinator role is part of our Severe Multiple Disadvantage (SMD) Programme, working with the Intensive Support Team to provide high‑level support for individuals facing significant barriers to accessing services.

This position is based in Birmingham, England.

Full Time

Hours:

37.5 per week
Full Time Salary Range: £27,861.26 – £32,002.35 (pro rata for part time)
Contract Type:
Permanent

As a Recovery Coordinator you will be at the heart of a dedicated Intensive Support Team working alongside Trident and St Basils to provide wraparound support to individuals with multiple and complex needs.

• Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.
• Implement tailored interventions aimed at reducing the harm caused by opiate use either through group sessions or one‑on‑one engagement.
• Ensure service users receive a comprehensive recovery‑focused detoxification plan including pre‑detox preparation and post‑care support.
• Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.
• Advocate for the involvement of family members, service users and the community.
• Serve as a voice for service users in accessing partnership services.
• Work closely with service users to facilitate their social (re) integration enabling them to lead fulfilling and purpose‑driven lives. This includes promoting recovery resilience, peer support and self‑determination.

• Possess knowledge and experience in delivering interventions for service users affected by opiate use.
• Excel in both verbal and written communication with proficient IT skills.
• Demonstrate proactive qualities working independently with excellent time management and prioritisation skills.
• Hold a strong understanding of mental health interventions, services and best practices.
• Thrive as a supportive team player with exceptional interpersonal skills capable of collaborating with a diverse range of professionals, agencies and internal/external stakeholders.
• Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
• Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
• Pursue continuous learning opportunities to enhance your professional knowledge and skills while also contributing to the growth and development of your colleagues.

• 25 days of annual leave (plus bank holidays) increasing annually for the first five years.
• A dedicated Wellness hour each week and access to a Wellness hub and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays and more.
• A warm and supportive team environment.
• Extensive training, career development and progression opportunities.
• Refer a Friend Scheme.

• Time Management
• Developmental Disabilities Experience
• Intake Experience
• Mediation Experience
• Microsoft Outlook
• Customer Support
• Case Management
• Medical Terminology
• Alternative dispute resolution
• Child Protective Services
• Social Work
• Word Processing

Employment Type: Full‑Time
Vacancy: 1
Monthly Salary: £27,861 – £32,002

Interview Date: 15/12/2025
Closing Date: 01/12/2025

Direct applications only – we will not be engaging agencies for this vacancy.

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately we are unable to support new visa applications or extensions.

If this sounds like you and you would like to begin your journey with Change Grow Live we would love to talk to you.

Contact:
Chardine Roberts (Change Grow Live)