Integrated Health Services Programme Evaluation Lead - KTP Associate

School of Psychology

Location:

Birmingham Community Healthcare NHS Foundation Trust, Priestley Wharf, 3 Holt St, Birmingham, B7 4BN
.

Salary: £37,000 per annum

Contract Type:
Fixed Term (36 months)

Basis:
Full Time

Closing Date: 23.59 hours GMT on Sunday 25 January 2026

Interview Date:
To be confirmed

Reference: 1600-25

Release Date:
Monday 12 January 2026

This management Knowledge Transfer Partnership (mKTP) aims to develop, test, and embed a new rigorous evaluation framework to support decision-making and assess the effectiveness of service design, delivery and workforce planning for Birmingham Community Healthcare NHS Foundation Trust (BCHC) so that its Community Care Collaborative (CCC) partnership model can improve patient experience and outcomes through the care they receive.

This mKTP will deliver a strategic shift in BCHC's operational model by embedding data-driven decision-making and rigorous service evaluation. The aim is to enable evidence-based service design that improves clinical outcomes and reduces health inequalities, directly supporting the NHS 10-Year Plan.

A minimum MSc in Organisational Psychology or Public Health (or equivalent qualification), with experience of complex project management and mixed-method analysis. Ideally with experience in activities related to community, health and social development.

• Experience of collecting and analysing quantitative and qualitative data.
• Understanding of GDPR and Data Collection policies.
• Strong numerical and analytical skills.
• Understanding of ethical issues and approvals.

• Experience in health-service operations management.
• Experience of systems evaluation.
• Excellent communication/interpersonal skills.
• Experience/knowledge of change management.

• To develop a rigorous Plan-Do-Check-Act (P-D-C-A) evaluation framework for the Community Care Collaborative (CCC) and embed a culture change to adopting a data-driven, integrated approach to implementation and evaluation.
• To complete an audit of implementation activities across the CCC in three localities (one retrospective, one prospective, one control).
• To evaluate integrated care across diverse services, where fragmented data systems and inconsistent metrics hinder analysis.
• To introduce different methods of collecting qualitative data, related to staff and patient experience, including data related to systems mapping/modelling.
• To develop acceptable and feasible strategies for measuring the equity of access to healthcare services delivered within the CCC to ensure adjustments are made to maximise patient access and streamline staff resources.

• Strong interpersonal skills to successfully work with a variety of stakeholders ranging from senior NHS management, clinicians, and patients.
• Strong communication and presentation skills in ways that are appropriate for the range of audiences (as above) with whom we will work throughout this project.
• The ability to work within an inter-disciplinary project team.
• Leadership qualities, professional judgement, good self-organisation, and time management skills to deliver agreed milestones and objectives.
• Highly motivated, adaptable and ability to judge when taking the initiative is beneficial.
• Ability to work independently, while maintaining productive and professional team relationships.
• Demonstrate an interest in innovative approaches, adopt new technologies and new data processing methods.

• Engage in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop themselves and support the development of others.
• Ensure and promote the personal health, safety and wellbeing of staff.
• Carry out duties in a way which promotes fairness in all matters, and which engenders trust.
• Promote equality of opportunity and support diversity and inclusion as well as working to support the University's environmental sustainability agenda and practices.

• Up to £6,000 for personal and professional development for the…