Rare Diabetes Administrator

Rare Diabetes Administrator

The closing date is 05 February 2026

This is a coordinator and administrative role helping to facilitate the successful running of the Alstrom, Setmelanotide, Wolfram and BBS MDT clinics. The post holder is involved in all aspects of the service from referral to eventual transition and everything in between. The majority of the role will be organising clinics and liaising with the appropriate charities and clinicians.

• Oversee all outpatient activity, booking appointments when required and sending out appointment letters and setting up referrals.
• Cashing up clinics and maintaining waiting lists as and when required.
• To liaise with corresponding charities and wider MDT to ensure clinics are well attended and have the appropriate clinicians and patients. And to ensure that any relevant patient information is sent and/or received in time for clinic as and when requested by the former.
• To ensure the Consultants, nurses and the wider MDT are organised effectively and efficiently so that they are able to operate all their clinical and non-clinical commitments.
• The Trust is able to accurately review and report compliance with relevant NHS guidelines and targets with regard to waiting times and patient activity.
• Deal efficiently with all patient enquiries by phone, letter, email or face to face whilst exercising initiative and tact with regard to action necessary. Ensure that all messages are relayed as quickly as possible and any urgent correspondence escalated to the most appropriate multi-disciplinary team (MDT) member.
• To put together, alongside the Consultants, the list of clinic dates for the year and plan pre and post clinic meetings for each of these and ensure that these are distributed to the MDT in a timely manner ensuring that they can plan their year around these dates.

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work.

Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women s Hospital is one of two dedicated women s hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

• oPrevious NHS experience
• oExperience of office systems
• oExperience of dealing with confidential issues
• oPrevious experience of secretarial/administrative work
• oProven ability to…