Clinical Support Manager

Overview

We are seeking an experienced and passionate Clinical Support Manager to provide expert clinical leadership across our South Patch of nursing homes. This is a senior clinical role focused on supporting, developing, and strengthening nursing practice to ensure high-quality, safe, and person-centred care. As Clinical Support Manager, you will work closely with Home Managers and nursing teams, providing hands-on clinical support and leadership.

You will play a key role in coaching nurses on the floor, mentoring clinical teams, and ensuring clinical standards are consistently met and improved across the region.

• Provide on-the-floor clinical coaching and mentoring to nurses and care team
• Observe, assess, and support clinical competencies, ensuring best practice is embedded
• Complete and support clinical assessments and action planning
• Support homes to understand and effectively use PCS systems
• Oversee and monitor clinical KPIs, supporting homes to achieve and sustain performance targets
• Provide hands-on support to homes in crisis, stabilising services and driving rapid improvement
• Ensure services operate within quality, regulatory, and clinical governance frameworks
• Support continuous improvement and readiness for inspections
• Work collaboratively with senior leadership to drive consistent clinical excellence

• Registered General Nurse (RGN) with a valid NMC PIN
• Significant experience within nursing homes or complex care environments
• Strong background in clinical leadership, mentoring, and coaching
• Confident in assessing clinical competencies and supporting professional development
• Experienced in working with KPIs, audits, and quality improvement plans
• Knowledge and experience of PCS systems
• Calm, resilient, and confident when supporting services during periods of challenge or crisis
• Excellent communication, leadership, and organisational skills
• Ability to work across multiple sites within the South Patch

Bondcare is a distinguished provider of award-winning care homes and nursing homes dedicated to delivering the highest standards of assisted living. Our mission is to create comfortable, dignified environments for residents and service users across the GB region, emphasizing compassionate and personalized care.

Competitive salary and benefits package