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Receptionist, Healthcare

Job in Birmingham, West Midlands, B1, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-16
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below

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Job Summary

We are seeking a professional, reliable, and patient‑focused Receptionist to join our busy GP practice. This is a key front‑of‑house role, providing an efficient and courteous service to patients while supporting the wider clinical and administrative teams. The successful candidate will be organised, resilient, and able to work confidently

Params with IT systems in a fast‑paced, confidential healthcare environment.

Job Responsibilities
  • Act as the first point of contact for patients attending the practice, by telephone and in person
  • Receive, assess, and respond to patient enquiries varia courteous and professional manner
  • Book, amend, and cancel appointments in line with practice protocols
  • Support access to services by signposting patients appropriately
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