External Customer Insight Lead
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-15
Listing for:
Driver and Vehicle Standards Agency (DVSA)
Part Time
position Listed on 2026-01-15
Job specializations:
-
Government
Job Description & How to Apply Below
A government agency in Birmingham is seeking an External Customer Insight Officer to support its customer insight program for vehicle and driver services. In this role, you will lead qualitative and quantitative research, design insight briefs, and provide expert advice on research methodologies. The ideal candidate will have strong analytical and interpersonal skills and experience in presenting insights to various stakeholders.
This opportunity offers a competitive salary, benefits such as a government pension, and flexible working arrangements.
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