Rates Management Advisor

Overview

Avison Young is one of the world’s fastest growing commercial real estate services firms. Headquartered in Toronto, Canada, Avison Young is a collaborative global firm, owned and operated by its Principals. Founded in 1978, with legacies dating back more than 200 years, the company comprises approximately 5,000 real estate professionals in 120 offices in 20 countries. The firm’s experts provide value‑added, client‑centric investment sales, leasing, advisory, management and financial services to clients across office, retail, industrial, multi‑family and hospitality sectors.

Working as part of a high performing team giving first line administration of business rate demands and refund for over 55,000 properties with a combined payment value of over £500 million per annum.

• Manage clients’ rates portfolio and occasionally attend client meetings with senior members of the team.
• Preparation of monthly rates and financial reporting for key clients.
• Provide commentary to clients on monthly business rate and financial reporting.
• Preparation of budget, forecast and variance for key clients.
• Apply business rates legislation and case law to secure the best outcome for clients’ rate liabilities.
• Effectively maintain client data.
• Producing monthly and ad‑hoc reports for internal and external distribution.
• Identify risk and opportunities.
• Provide on‑going input into process improvement and efficiency.
• Individual responsibility to develop skills and abilities to maintain high standards.
• Other such duties as required.
• Work within KPI parameters on a consistent basis.

• Proven time management and organisational skills.
• High level of attention to detail.
• Excellent written and verbal communication skills.
• Critical thinking and problem solving.
• Adaptability (ability to work across multiple systems / clients operating in different sectors).
• Ability to meet deadlines and adapt to changing priorities, as required.
• Intermediate level or above Microsoft Excel skills.
• To work unsupervised when required to a high standard.
• Professional and client focussed attitude.
• Good standard of Mathematics and English.
• Knowledge or experience of flex workspace administration/management.
• Knowledge or experience of Local Government finance.
• Ability to plan and prepare for known future requirements.
• Ability to work and positively support others in a productive manner.
• Able to deal with changes in a positive and helpful manner.

At Avison Young, we’ve always put people at the heart of what we do. In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women’s Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry.

Our global DEI steering committee shapes our strategy to continue to increase industry access for under‑represented groups and accelerating initiatives led by our employee resource groups, including our Women’s Network, Black Professionals and LGBTQ+ groups. In addition to leading global initiatives, the steering committee’s work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities.

Our culture is underpinned by our approach to diversity, inclusion, and well‑being. We are committed to building an inclusive culture that:

• empowers all our employees to thrive,
• reflects all backgrounds and talents,
• allows individuals to be successful and feel a sense of belonging,
• and foster a workplace that is supported, inclusive and has a strong sense of community between colleagues.

Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers.

As a Disability Confident Employer, we are committed to removing…