Relationship Director | S3 | Corporate Clients

About Santander

Santander () is evolving from a global, high-impact brand into a technology‑driven organisation, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to help more people and businesses prosper. We embrace a strong risk culture and expect all professionals at all levels to take a proactive and responsible approach toward risk management.

Country:
United Kingdom

Corporate Client Relationship Director based out of Birmingham.

• Driving a proactive and collaborative environment across CCB.
• Providing your clients with an experience that is second to none.
• Creating and delivering a growth strategy including relationships with clients, prospects, and professionals.
• Deliver against agreed OKRs and KPIs, including NPS through internal and external sources.
• Driving high levels of client insight and creating advocates for the Corporate Bank through your portfolio and wider network.
• Coaching Relationship Manager(s) to improve their skills and knowledge.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

• Experience of developing and driving a business development strategy to deliver the Corporate Bank’s ambitious growth, through existing client network and intermediaries. (Required)
• High level of credit underwriting and financial crime risk skills. (Required)
• Proven record of providing high quality client experience. (Required)
• Proven experience of corporate businesses. (Required)
• Proven knowledge of risks and mitigations. (Required)
• Excellent presentation, negotiation, analytical, and report‑writing skills. (Required)

• Degree‑level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting. — (Preferred)
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards). — (Preferred)
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills. — (Preferred)
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning. — (Required)
• Languages

• Fluent English (spoken and written) — required.
• Additional European language skills (e.g. Spanish or Portuguese) — (Preferred). Advantageous for collaboration with Santander Group colleagues and clients across international markets, but not a mandatory requirement for UK‑based roles.

• Advanced credit and financial analysis — ability to assess risk, structure complex lending solutions, and prepare high‑quality credit submissions. (Required)
• Strong commercial acumen — deep understanding of corporate banking products, markets, and the wider economic environment. (Required)
• Digital proficiency — confident use of CRM and workflow tools such as Salesforce, nCino, and Office 365 to manage client portfolios and ensure data accuracy. (Required)

• Exceptional relationship management and communication skills — able to engage and influence clients, stakeholders, and colleagues effectively. (Required)
• Leadership and coaching ability — inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement. (Required)
• Resilient and optimistic mindset — approaches challenges positively, demonstrates adaptability, and promotes Santander’s values and behaviours. (Required)

• 30 days holiday plus bank holidays, which increases to 31 days after 5 years service, with the option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company‑funded individual private medical insurance.
• Protect…