Relationship Director | S3 | Corporate Clients

Relationship Director | S3 | Corporate Clients | Birmingham Country:
United Kingdom
** IT STARTS HERE
** Santander () is evolving from
** a global, high-impact brand
** into a
** technology-driven organisation**, and our people are at the heart of this journey.
** Together**, we are driving a
** customer-centric transformation
** that values bold
** thinking, innovation**, and the
** courage to challenge
** what’s possible.

This is more than a strategic shift.
** It’s a chance for driven professionals to grow, learn, and make a real difference**.Our mission is to contribute to help more
** people and businesses prosper**. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
** Retail & Commercial Banking
** is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
** THE DIFFERENCE YOU MAKE
**** Corporate Clients
** are looking for a
** Relationship Director
** based out of
** Birmingham.
** As a Relationship Director, you will be managing a portfolio of corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required. You will also be responsible and accountable for driving primacy, growing the portfolio and meeting all governance requirements such as credit stewardship and financial crime.

We’re
** shaping the way we work
** through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
* Driving a proactive and collaborative environment across CCB.
* Providing your clients with an experience that is second to none.
* Creating and delivering a growth strategy including relationships with clients, prospects, and professionals.
* Deliver against agreed OKRs and KPIs. This will include NPS through internal and external sources.
* Driving high levels of client insight and creating advocates of the Corporate Bank through your portfolio and wider network.
* Coach Relationship Manager(s) to improve their skills and knowledge.
** WHAT YOU’LL BRING
** Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re
** enabling teams to go beyond
** by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Professional Experience
*** Experience of developing and driving a business development strategy, to deliver the Corporate Bank’s ambitious growth, through existing client network and intermediaries. (Required)
* High level of credit underwriting and financial crime risk skills. (Required)
* Proven record of providing high quality client experience. (Required)
* Proven experience of corporate businesses. (Required)
* Proven knowledge of risks and mitigations. (Required)
* Excellent presentation, negotiation, analytical, and report-writing skills. (Required)
** Education
* ** Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting. — (Preferred)
* Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards). — (Preferred)
* Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills. — (Preferred)
* Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning. — (Required)
* ** Languages
* ** Fluent English (spoken and written) — required)  + Required for clear communication with clients, internal stakeholders, and regulatory correspondence.
* Additional European language skills (e.g. Spanish or Portuguese) — (Preferred)  + Advantageous for collaboration with…