Financial Crime Manager & Deputy MLRO

Overview

Job Introduction Jewellery Quarter Bullion:
Financial Crime Manager & Deputy MLRO

Location:

Birmingham, Office-based

Contract:

Permanent, Full Time (37.5 hours per week)

Salary: £45,000 to £55,000 + bonus

Package & Benefits

• Bonus:
  Up to 30%
• Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days)
• Contract:
  
  Permanent, full-time role (37.5 hours per week)
• Onsite Gym
• Health and wellbeing programme
• Employee and store discount

Office-based at our Birmingham Head Office. Visa sponsorship is not available.

Were passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UKs leading online bullion dealer with over £350m annual turnover, our brands (including , , and others) are trusted by thousands of investors.

Youll join a fast-paced, high-growth business with a market-leading digital presence, where compliance, trust, and integrity are fundamental to everything we do.

Were looking for an experienced Financial Crime Manager & Deputy MLRO to take a senior, hands-on role in leading and strengthening JQBs financial crime framework. Reporting to the MLRO, you will act as their deputy and play a key role in overseeing AML, fraud prevention, investigations, and regulatory engagement. You will have line management responsibility, influence across the business, and real ownership of financial crime risk management in a high-trust environment.

This is a permanent role with visibility, autonomy, and genuine impact. Ideal for someone ready to operate at senior-manager level and step into MLRO cover where required.

• Act as Deputy MLRO, supporting the MLRO and providing cover as required
• Lead financial crime risk management across AML, fraud, sanctions, and suspicious activity
• Monitor suspicious activity, oversee escalations, and ensure high-quality SAR submissions
• Conduct and oversee customer due diligence, enhanced due diligence, and PEP/sanctions screening
• Own and maintain AML and financial crime policies, procedures, and controls
• Identify, assess, and mitigate financial crime risks across the business
• Collaborate with Customer Services, Operations, Marketing, Tech, and Finance to strengthen fraud prevention and controls
• Lead internal investigations and support responses to law enforcement and regulatory requests
• Manage, coach, and develop team members within the financial crime/compliance function
• Support audits, internal reviews, and enterprise-wide risk assessments
• Deliver and support AML and financial crime training across the business
• Contribute to JQBs wider Annex I Financial Institution obligations and regulatory strategy

• 5+ years experience in senior financial crime, AML, compliance, or fraud roles
• Strong working knowledge of UK AML regulations, SAR reporting, and risk frameworks
• Experience acting as a senior escalation point for financial crime issues
• Proven ability to draft, implement, and maintain policies and internal controls
• Confidence engaging with senior stakeholders and influencing operational teams
• Line management experience
• Strong investigative mindset with excellent attention to detail
• Experience in financial services, fintech, ecommerce, payments, or similar
• Comfortable using financial crime systems, screening tools, and reporting platforms
• ICA, ACAMS, or similar qualification (desirable but not essential)

• A senior role with ownership and accountability
• Opportunity to operate as Deputy MLRO in a high-growth business
• Work closely with experienced leaders in compliance and risk
• Influence and improve controls across the entire organisation
• A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency
• Real autonomy to shape and strengthen a core business function

Youll Thrive In This Role If You

• Are confident making risk-based decisions in fast paced environments
• Balance commercial awareness with strong judgement
• Communicate clearly and credibly with both technical and non-technical stakeholders
• Enjoy leading people and raising standards
• Want a role where trust, judgement, and integrity genuinely matter

If this role sounds like a strong fit, wed love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps.

Final date to receive applications: 19th January 2026

At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - youre welcome here.