FP&A Controller; Client Finance

FP&A Controller (Client Finance - Birmingham)

The FP&A Controller is responsible for ensuring budgeting and forecasting for our client(s) is managed in an effective and timely manner in accordance with client requirements.

• Ensure that all client and property budgeting and forecasting services are delivered to a consistently high standard and to the service levels required by the client.
• Maintain complete and up to date records and financial management, including applying accounting regulations, query management, service charge management, reconciliations, CAPEX, OPEX and other client specific procedures.
• Work with surveyors, clients, occupiers and other team members on the most appropriate actions to resolve queries.
• Support contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE.
• Assist in continuously improving processes for market‑leading best practice financial management and in accordance with all relevant legislation.

• Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met.
• Work with internal audit and compliance to ensure that all compliance and control requirements are met.
• Participate in controls of activities.

• Work with the management team to improve the efficiency, effectiveness and control of their day‑to‑day work.
• Act as the principal contact point for clients, surveyors and other relevant parties on all aspects of accounting service delivery.
• Monitor and produce client budgets and forecasts, provide commentary and analysis, build and maintain financial models and forecasts, reconciliations, service charge budgets, and collate supporting information as required.
• Ensure that services are delivered in accordance with the agreed contract.
• Attend client meetings as required and work with clients to understand their needs, interpret requirements and respond as appropriate.
• Work with team members on the structuring of accounting records and achievement of reporting goals.
• Ensure all necessary quality assurance reviews have been undertaken and signed off before issue.
• Assist in internal and external audits of financial information, procedures and controls.

• Individual and team based targets.
• Assist the manager to manage within budget and minimise overhead spend.

• Manage existing client relationships.
• Work on a broad range of projects, referring to senior colleagues/external specialists on highly unusual or technical issues.
• Specialise in one aspect of own discipline, with broad knowledge of principles and practices of related disciplines.
• Enhance BNP Paribas Real Estate‘s reputation through successful delivery.

• Evaluate, adapt and improve standards, techniques and procedures.
• Participate in the selection, testing and implementation of new system features to support accounting operations and contribute to BNP Paribas Real Estate projects.

• Highly numerate with strong attention to detail and excellent verbal and written communication skills.
• Experience of working within an accounting team in a property management or similar environment.
• Qualified or part‑qualified in a recognised accounting qualification (CIMA, ACCA) or qualified through experience. GCSE level qualifications including Maths and English.
• Experience in bookkeeping, internal and external financial reporting, financial operations and associated processes and controls.
• Tenacious, presentable, assertive, adaptable, self‑aware and self‑motivated with excellent communication skills and a professional manner.
• Conscientious and highly focused, with an understanding of accounting and an appreciation of data protection issues.
• Understanding of accounting techniques, including general ledger transactions would be an advantage.
• Committed to the provision of excellent customer service and to meeting deadlines.
• Commercially astute, innovative and solutions oriented.
• Organised and methodical, able to work to tight deadlines and manage time effectively while also managing multiple…