Credit Controller

Position: Credit Controller (Permanent)
Job Title:

Credit Controller

Location:

Duddeston

Working Pattern:

Monday to Friday, 9:00 AM - 5:00 PM

Reports To:

Chief Financial Officer

Salary:

£30,000

Department:

Finance

Job Purpose:

The Credit Controller is responsible for managing and collecting all money owed to the business in a timely and professional manner. This role is critical for maintaining healthy cash flow and financial stability by minimising bad debt and managing credit risk. The Credit Controller will oversee a portfolio of client accounts, build positive customer relationships, and ensure compliance with company policies and financial regulations.

Key Responsibilities:

Credit Risk Assessment:
Perform credit checks on new and existing customers and set appropriate credit limits.
Debt Management:
Prepare statements and client status reports, proactively manage customer accounts, and follow up on overdue invoices via phone and email.
Account Reconciliation:
Reconcile complex accounts, allocate daily receipts in accounting systems, and maintain an accurate sales ledger.
Escalation:
Refer seriously overdue debts to management or third-party agencies for legal action when necessary.
Reporting:
Produce regular reports on debtor balances, cash flow forecasts, and credit control performance for senior management.
Internal

Collaboration:

Work with internal departments to resolve invoice queries and disputes.

Essential Knowledge,

Skills & Experience:

Minimum of 3 years' experience in credit control.
Strong attention to detail and ability to reconcile complex accounts.
Excellent numeracy, administration, and computer skills, including proficiency in accounting software and Excel.
Ability to maintain strong relationships with customers and colleagues.
Proactive, self-starter with resilience and confidence to handle challenging conversations.
Strong problem-solving skills and continuous improvement mindset.
Excellent organisational and communication skills.

Desirable:

Accounting qualification (AAT, CICM) or studying for professional exams.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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