Product Support Manager

The Role

This position sits between technical design, customer support and commercial engagement.

You will be responsible for:

• Writing and approving bespoke metal roofing specifications
• Producing thermal calculations and technical drawings (AutoCAD)
• Ensuring compliance with Building Regulations and CDM 2015
• Providing technical support to contractors and sales teams
• Conducting site visits during planning, installation and post-completion stages
• Assisting in project coordination from inception through to delivery
• Delivering product and installation training to internal teams and customers
• Supporting marketing with technical input and documentation
• Maintaining BIM objects, technical data sheets and certification

• Strong technical understanding of metal roofing systems (standing seam essential)
• Experience in specification writing and technical detailing
• Confident working with contractors, consultants and sales teams
• Experience surveying sites and providing practical technical solutions
• Good understanding of Building Regulations and CDM 2015
• Comfortable presenting and delivering technical training

• Technical Manager (Roofing)
• Technical Services Manager
• Specification Manager (Manufacturer-side)
• Roofing Design / Technical Engineer

This is an opportunity to join a growing manufacturer where technical expertise is genuinely valued. The role offers autonomy, visibility within the business and involvement in product development and system support.

If you have experience within metal roofing systems and would be open to a confidential conversation, feel free to get in touch directly.