Energy Services Coordinator

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We’re looking for a passionate and knowledgeable Energy Services Coordinator to join our purpose-driven team and play a key role in delivering real, measurable change.

As an integral member of the Energy team, you’ll help develop a sector-leading heat supply service for customers across our heat network portfolio, while also driving forward renewable energy and energy-efficiency initiatives that directly support Platform’s sustainability goals.

You’ll play a vital role in delivering efficient, reliable, and customer-focused delivery and operation of heat supply services, ensuring alignment with regulatory requirements, stakeholder expectations, and customer values.

Be part of an innovative team dedicated to driving Platform’s journey to net zero, championing innovative energy efficiency and carbon reduction initiatives that make a real impact.

• Experience and knowledge of low carbon and renewable energy technologies such as communal heat networks, heat pumps, solar PV, and energy storage.
• Experience working with cross-functional teams, technical specialists, contractors and customers, building and maintaining strong relationships.
• Commitment to service improvement and positive outcomes for customers.
• Proven experience of project working, ideally with an energy focus.
• Passion for sustainable energy solutions and willingness to develop expertise in heat networks.

While this role is home-based, you should hold a driving licence and have access to a vehicle, or an alternative means of travel, to attend inspections, Group offices, and other locations across Platform’s housing stock as required.

Please note that the formal job title for this role is currently Energy and Heat Networks Specialist.

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave.
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more.
• Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions).
• Learning and Development opportunities.
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.

If you’re passionate about energy innovation, data-driven decision-making, and creating real change for our communities, we’d love to hear from you.

Click Apply Now to submit your application and upload your current CV. Be sure to tell us why you’re the perfect candidate for the role!

For full details of the role, please refer to the attached job description. If you have any questions or would like to know more, feel free to contact Paul Tucker, Energy and Heat Networks Manager, at

First stage Interviews are expected to take place at our Birmingham Business Park office (B37 7YD
), and we’ll be in touch with shortlisted candidates to arrange a convenient time.

Early applications are encouraged as we may close the vacancy earlier than the anticipated closing date.

Seniority level:
Entry level.

Employment type:

Full-time. Job function:
Design, Art/Creative, and Information Technology. Industries:
Non-profit Organizations.

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