Admissions and Conversion Officer
Listed on 2026-03-11
-
Education / Teaching
Education Administration -
Administrative/Clerical
Education Administration
Department: Admissions and Enquiries
Location: Joseph Priestley Building
Salary: £32,006 to £35,331 per annum
Contract: Fixed Term - 12 Months (Maternity Cover)
Release Date: 06 March 2026
Closing Date: 23.59 hours GMT on Friday 20 March 2026
Reference: M126010
About Birmingham City UniversityBCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world‑class research, and fostering a collaborative and supportive working environment.
Role SummaryWe are looking for an Admissions and Conversion Officer to support Marketing, Recruitment and Communications in delivering high quality services across the University. The role involves the processing of applications, maintaining efficiency and managing a portfolio of programmes, and working with academics, UCAS, schools, colleges and colleagues to ensure accuracy. You will play a key part in ensuring our services are safe, efficient, compliant, and aligned to our sustainability goals.
Key Responsibilities- Processing of large volumes of data (such as applications)
- Collaborative working with academic tutors and key external stakeholders
- Representing the wider department during open events
- Ensuring effective communications with admissions tutors to provide advice and guidance when required
- Managing applicant enquiries by email, post and telephone to agreed timescales and supporting the Enquiries Team in providing responses and updating FAQs
- Supporting interview and audition processes and undertaking DBS checks and any other required checks to meet conditions of entry
- Supporting the Confirmation and Clearing processes
- Providing support to the wider Department, particularly with regards to internal and external events and other corporate activities
- Accurate and efficient decision-making
- Excellent communication skills
- Ability to manage own workload, particularly during peak periods
- Previous Admissions experience
- Experience working in a Higher Education setting
For an informal discussion about the role, please contact Sara Harker-Bettridge, Head of Home Admissions, at Sar
If you want to be part of a team shaping the future of the Marketing, Recruitment and Communications Department we’d love to hear from you.
Equality, Diversity & InclusionWe are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices and procedures to ensure we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
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