Assessment Co-Ordinator

ICA are recruiting for an Assessment Co-Ordinator. Check it out now!

Assessment Co-Ordinator

Location: Hybrid / Birmingham (office based one to two days per week)
Salary: £27,000 – £33,000 depending on experience
Contract Type: Full Time, Permanent
What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!

Why Do We Want You?

We are looking for an organised, resilient and customer-focused Assessment Co-Ordinator to support the delivery of high-quality Apprenticeship Assessments.

You will play a vital role in ensuring apprentices, employers and training providers receive an efficient, compliant and professional service throughout the assessment journey.

Please note: To complete your application, you will be redirected to Wilmington Plc’s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked ‘apply’!

Job Purpose, Tasks and Responsibilities

The Apprenticeship Assessment Co-Ordinator plays a key role in supporting the assessment of ICA products requiring an Apprenticeship Assessment.

This role is responsible for the end-to-end coordination of the Apprenticeship Assessment process, ensuring compliance with assessment standards, timely booking of assessments, and effective communication with key stakeholders, including apprentices, employers, training providers and assessors.

As the first point of contact for apprentices and external stakeholders, the role requires strong organisational skills, attention to detail and excellent communication skills.

You will be responsible for:

• Registering apprentices for their Apprenticeship Assessment and ensuring they have the correct system access and instructions.
• Uploading assessment materials to the apprentice platform and ensuring all documentation is complete.
• Carrying out pre-apprenticeship assessment checks to confirm that apprenticeship requirements have been met.
• Ensuring all necessary employer and apprentice documentation is completed and signed.
• Processing evidence for apprentices entering the Apprenticeship Assessment stage of their apprenticeship.
• Booking online assessments and coordinating availability with apprentices, employers and assessors.
• Collating assessor recording documents and creating results reports for internal and external use.
• Working with training providers and employers to ensure apprentices complete assessments within the designated timeframe.
• Logging and maintaining accurate records within internal (ICA) and external (DfE) systems.

• Acting as the first point of contact for apprentices, employers and training providers, ensuring prompt and professional communication.
• Providing professional and accurate responses to queries received via the Apprenticeship Assessment team mailbox.
• Communicating results and assessment outcomes to apprentices, employers and training providers.
• Supporting assessor onboarding, ensuring new assessors receive the necessary guidance and training.
• Maintaining strong working relationships with internal teams, assessors and regulatory bodies.

Quality Assurance & Compliance

• Supporting the coordination of the quality assurance process for the Apprenticeship Assessment function.
• Ensuring compliance with all relevant assessment and regulatory requirements.
• Assisting in the monitoring and reporting of Apprenticeship Assessment performance, including statistical analysis for internal and external stakeholders.
• Processing invoices from assessors and liaising with Finance to ensure timely payments.
• Processing invoices to external clients and resolving any related queries.

What’s the Best Thing About This Role?

Working as part of a well-established and supportive team that values collaboration, knowledge sharing and…