Temporary Customer Service Representative

Hiring Now:
Temporary Customer Service Representative - Birmingham

Location: Birmingham (Office-based)

Pay: £13.50 per hour + holiday pay accrual

Duration: 3 months

Hours: 37.5 hours per week, rota basis

• Monday-Friday: 8am-4pm and/or 10am-6pm
• Saturday: 9am-5pm

Requirement: Valid DBS certificate

Start: Immediate availability essential

We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals
. You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

• Greeting and assisting customers throughout the application process
• Supporting applicants with completing and checking forms
• Collecting biometric data and required documentation
• Following structured administrative and filing procedures
• Using a computer-based system to guide workflow
• Handling customer queries and complaints with diplomacy and confidence

You'll thrive in this role if you have:

• Proven experience in a customer-facing role
• The ability to stay calm and professional under pressure
• A can-do attitude and willingness to go the extra mile
• Experience working in a fast-paced, collaborative environment
• Strong communication skills and a patient, supportive approach

A valid DBS certificate is required as part of the screening process.

Interested?

Please get in touch as soon as possible for more information. You'll be joining a supportive, hardworking, and friendly team.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Our agency provides high-quality recruitment services tailored to your needs.

Love Success champions diversity, equity, and inclusion, embedding these values into every aspect of our operations. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.