More jobs:
IT Service Desk Customer Service Apprentice
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-03-09
Listing for:
University of Birmingham
Apprenticeship/Internship
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
This apprenticeship is focused on developing excellent customer service skills within a professional IT environment. The post holder will learn how to analyse and resolve a wide range of IT issues and service requests, supporting users via phone, live chat, our online portal and in person at the front desk.
Course InformationCourse: Customer service specialist (level
3)
Level: 3
Route: Sales, marketing and procurement
Apprenticeship Level: Advanced
Working ArrangementsWorking Week: Usually Monday - Friday
Expected Duration: 1 Year 6 Months
This employer is part of the Disability Confident scheme, committed to employing disabled people.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×