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Customer Service Rep Customer Success Mgr./ CSM

Customer-Facing Service Delivery Agent

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Mitie Cleaning & Hygiene Services
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading facilities management company in Birmingham seeks a Service Delivery Agent to enhance operational request flow in a fast-paced environment. The ideal candidate will manage customer inquiries across various channels, ensuring high-quality service delivery and timely data management. Responsibilities include handling client interactions, scheduling resources, and maintaining documentation. Strong communication skills, customer service experience, and proficiency in Microsoft Office are essential for success in this role.
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