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Customer Service Rep

Frontline Library Services Assistant – Customer & ICT Support

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Birmingham City Council
Full Time, Part Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A local government authority in Birmingham is hiring Library Services Assistants for full-time and part-time roles. You will ensure every customer feels welcome and supported, provide professional assistance with enquiries and ICT, and help coordinate events. The position offers an opportunity to work in one of the UK's most iconic libraries, promoting community engagement and lifelong learning. Applicants must have relevant customer service experience and be flexible in their teamwork approach.
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