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Resident Experience Specialist — to Team Lead

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Centrick
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Position: Resident Experience Specialist — Growth to Team Lead
A growing property management firm in Birmingham is looking for a Customer Experience Advisor to serve as the primary contact for residents and clients. You will handle various property-related queries, manage communications, and ensure high levels of customer satisfaction. We're seeking someone who thrives in a fast-paced environment and can empathize with residents. Offering generous benefits including 25 holiday days, enhanced pension schemes, and support for professional development, this is an exciting opportunity in a collaborative team atmosphere.
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