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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Frontline Customer Care & Repairs Coordinator

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Trident Group – UK
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A community service organization in Birmingham seeks a Customer Contact Officer to provide effective frontline customer service and administrative support. Responsibilities include managing incoming inquiries, coordinating repair requests, and handling customer cases. Success in this role requires previous experience in customer service, effective communication skills, and proficiency in IT software. Join a dedicated team within an organization that values community and service excellence.
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