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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Customer Service & Retention Specialist — Hybrid

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Absolute Collagen
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading collagen specialist company in Birmingham is seeking a Customer Service and Retention Advisor to enhance customer experience. You will engage with customers through various channels to provide exceptional service, manage complaints, and drive retention. The ideal candidate should have 2-3 years of customer service experience and strong communication skills.

This role offers a hybrid working model, competitive incentives, and a supportive workplace culture that values employees.
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