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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Bilingual

Customer Care & Complaint Resolution Specialist

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Hairby Zindzi
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A beauty brand based in Birmingham is seeking a Customer Complaints Specialist who is dedicated to enhancing customer experience. This role involves managing customer concerns across online orders and services, resolving complaints professionally, and collaborating with teams to prevent future issues. The ideal candidate should have experience in customer service and a calm approach to handling complaints. Strong communication and organizational skills are essential.

This position requires the right to work in the UK.
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