×
Register Here to Apply for Jobs or Post Jobs. X

Senior VIP Fraud & Customer Service Lead – Hybrid

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Virgin Media O2
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 GBP Yearly GBP 27000.00 YEAR
Job Description & How to Apply Below
A national telecommunications provider is seeking a Senior Customer Service Agent – Fraud Handler in Birmingham. You will provide exceptional service to sensitive customers, addressing complex issues while ensuring empathy and professionalism.

Your role includes handling fraud cases and ensuring first-time resolution. This full-time position offers a competitive salary of £27,000 per year plus benefits, including generous leave and medical coverage. Weekend work is required, and you may work remotely after six months.
#J-18808-Ljbffr
Position Requirements
10+ Years work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary