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Facilities Helpdesk Officer: Coordinate Maintenance & SLAs

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Centrick
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A property management company in Birmingham is seeking an FM Helpdesk Officer to serve as the first point of contact for FM-related queries. You will manage maintenance tasks, ensuring smooth operations and exceptional customer service across the organisation. Responsibilities include handling FM queries, logging and prioritising maintenance requests, and tracking job progress. The ideal candidate will have experience in facilities management or customer service, strong IT skills, and an excellent customer-focused approach.

Join us for a rewarding career with comprehensive benefits.
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