Receptionist​/Customer Service Representative

Position: Receptionist / Customer Service Representative
Please Note:

We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible!

Job Title:

Reception / Customer Service Representative

Location:

Birmingham, B3

Contract Type:
Temporary

Start Date:

18/12/2025

End Date: 09/01/2026

Job Summary

We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties.

Key Responsibilities

Welcome and direct visitors
Answer incoming calls and provide information as needed
Manage courier deliveries and collections
Maintain visitor logs and issue security passes
Perform general clerical tasks such as typing, filing, photocopying and preparing mail
Manage the boardroom schedule and equipment
Support the team with additional admin tasks when required

Skills Required

Strong verbal and written communication
Excellent customer service and interpersonal skills
Ability to multitask and manage time effectively
Able to work independently and maintain confidentiality
Competent with Microsoft Word, Excel and Power Point If  this role is of interest, please click to apply and a member of the team will be in touch.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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