Children's Residential Support Worker. Education & Training

Children's Residential Support Worker

Full-time / Part-time / Permanent

Shift-based, including evenings, weekends and sleep-ins

We are seeking a dedicated, resilient and compassionate Children's Residential Support Worker (EBD) to support children and young people with emotional and behavioural difficulties within a residential care setting in Birmingham.

Many of the young people have experienced trauma, instability and disrupted attachments. You will play a key role in providing consistency, boundaries and emotional safety, helping young people regulate their behaviour, develop positive coping strategies and work towards improved outcomes.

• Provide consistent, trauma-informed care in line with individual care and behaviour support plans
• Build trusting, professional relationships with young people who may display challenging or high-risk behaviours
• Support emotional regulation and positive behaviour through clear boundaries, routines and restorative approaches
• Respond to incidents of challenging behaviour safely and appropriately, using de-escalation techniques
• Implement agreed behaviour management strategies, including positive behaviour support and reward systems

• Safeguard and promote the welfare of children and young people at all times
• Identify, manage and report safeguarding concerns in line with policy and legislation Daily Living & Development
  • Support young people with daily routines, personal care (where appropriate), education and appointments
  • Encourage independence, life skills and resilience
  • Promote engagement in structured activities, education and community involvement
  • Support young people to develop healthy relationships and social skills
  Teamwork & Professional Practice
  • Work effectively as part of a multidisciplinary team, including managers, social workers, therapists and education providers
  • Participate in handovers, team meetings, supervisions and reflective practice
  • Maintain clear, accurate and timely written records
  • Adhere to organisational policies, procedures and values at all times
  Household Responsibilities
  • Help maintain a safe, structured and nurturing home environment
  • Support with cooking, cleaning and maintaining routines that provide stability and predictability
  Essential
  • A genuine commitment to working with children and young people with EBD
  • Emotional resilience and the ability to manage challenging behaviour calmly and professionally
  • Strong communication and relationship-building skills
  • Understanding of boundaries, consistency and therapeutic care
  • Willingness to work shifts including nights, weekends and sleep-ins
  • Ability to complete written records to a high standard
  • Right to work in the UK
  • Enhanced DBS check (or willingness to obtain)
  • Full UK driving licence
  Desirable
  • Experience working with children or young people with EBD, SEMH or trauma backgrounds
  • Level 3 Diploma in Residential Childcare (or willingness to work towards)
  • Training in Team Teach, MAPA or similar behaviour management approaches
  • Knowledge of safeguarding, child protection and Ofsted regulations
  What We Offer
  • Competitive salary with sleep-in and overtime enhancements
  • Comprehensive induction and specialist EBD/trauma-informed training
  • Funded qualifications and clear career progression pathways
  • Regular supervision and strong management support
  • Employee wellbeing and mental health support
  Safeguarding Statement

  We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to safer recruitment checks, including an enhanced DBS, references and relevant background checks.