Business Continuity Resilience, Response & Recovery Officer

West Midlands Combined Authority (WMCA) is seeking a Business Continuity, Resilience, Response and Recovery Officer to strengthen our ability to prepare for, respond to and recover from disruption. This role is central to the development, maintenance and embedding of our business continuity and incident management approach across the organisation.

• Lead the Business Continuity Management System, ensuring documentation is auditable and up to date.
• Prepare, maintain and test WMCA’s business continuity plans, collaborating with subject‑matter experts for peer review.
• Recommend improvements to BIAs and broader business continuity, resilience, response and recovery plans and strategy.
• Manage and update Business Impact Assessments (BIAs) across WMCA to ensure accuracy and relevance.
• Adjust and create BIAs for new areas or departments as required.
• Lead incident response coordination with WMCA leads, offering expertise for detailed planning.
• Engage with SME operational plan owners to ensure a coordinated, intelligence‑led approach to business continuity planning.
• Conduct post‑incident and operational plan reviews to implement improvements and update response strategies.
• Work with directorates, risk and information security teams to proactively plan for potential risks and incidents.
• Collaborate with plan leads to coordinate responses to incidents impacting the authority.
• Assist in recovery efforts and coordinate responses for significant incidents.
• Lead training, exercise and validation programs, ensuring preparedness and awareness of emergency response among colleagues.

• Experience in event, emergency or business continuity planning.
• Experience managing stakeholder interfaces across multiple departments.
• Track record of continuous improvement and identifying efficiencies.
• Strong knowledge of business continuity, resilience, response and recovery planning.
• Sound working knowledge of corporate environments.
• Excellent written and verbal communication skills.
• BC/EP qualification or equivalent experience.

16 Summer Lane, Birmingham, B19 3SD
. The role requires a minimum of two days a week in the office.

• Competitive salary aligned with the lowest point of the advertised range, with potential for progression.
• Local Government Pension Scheme.
• Shared Cost Additional Voluntary Contribution scheme.
• 28 days paid annual leave (plus statutory days) with option to purchase additional days.
• Electric vehicle (EV) car benefit scheme.
• Healthcare plans and eye care scheme.
• Discounted gym membership, will‑writing services and mortgage advice.
• Discounted bicycles, including e‑bikes, through a purchase option.
• Paid leave for volunteering (3 days per year).
• Interest‑free financing for technology through Smart Tech.
• Discounted shopping at numerous retailers and a Costco membership.
• Boundless unlimited access to UK attractions and various additional discounts.

Proof of right to work in the UK will be required before any employment offer is confirmed. Non‑UK applicants (excluding Ireland) must hold a relevant UK visa.