Product and Proposition Manager

We are looking for future-focused talent with a passion for technology and innovation. With your knowledge in AI combined with your data-driven thinking and a flair for digital transformation, you will seek out opportunities to make an impact. You will help Barclays in harnessing emerging technologies to create smarter, more intuitive banking solutions and be part of a team that is transforming banking for tomorrow.

This role offers rotational opportunities across key Business Banking areas such as;
Relationship Management, Product and Transformation, giving you exposure to diverse scenarios to develop skills to grow your career further.

As a Product and Proposition Manager, you will be responsible for developing product strategies and services that deliver remarkable outcomes for our customers, colleagues, and the bank. You will take responsibility for the product lifecycle and driving strategic change whilst ensuring compliance, risk management, Leverage AI and tech to innovate and optimise product performance and service excellence.

To be successful as a Product and Proposition Manager, you should have experience with:

• A keen interest in AI, machine learning, and digital technologies.

• Interpretative mindset with problem-solving skills.

• Ability to collaborate and communicate effectively.

• A passion for shaping the future of financial services.

• Professional Services Experience or Accountant qualification.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based in either London, Manchester, Northampton, or Birmingham.

To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.

• Development of customer level strategies & solutions that are tailored to customers’ needs.
• Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
• Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
• Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
• Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
• Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
• Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
• Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of…