Business Continuity Resilience, Response & Recovery Officer

Overview

Are you ready to make a real impact on organisational resilience at the West Midlands Combined Authority? We’re looking for a Business Continuity, Resilience, Response and Recovery Officer to help strengthen WMCA’s ability to prepare for, respond to and recover from disruption. In this role, you will play a key part in developing, maintaining and embedding our approach to business continuity and incident management across the organisation.

This role sits within a newly established and evolving function, created to strengthen WMCA’s resilience capability. While the foundations are already in place, you’ll have a unique opportunity to help shape how the team operates contributing ideas, influencing ways of working and supporting the development of tools, systems and processes as the service matures.

• Lead the Business Continuity Management System, ensuring documentation is auditable and up to date.
• Prepare, maintain, and test WMCA’s business continuity plans with subject matter experts for peer review.
• Recommend improvements to WMCA’s BIAs and broader Business Continuity, resilience, response, and recovery plans and its supporting framework strategy.
• Manage and update Business Impact Assessments (BIAs) across WMCA to ensure accuracy and relevance.
• Adjust and update BIAs as needed when changes occur and create new BIAs for new areas or departments within WMCA.
• Lead incident response coordination with WMCA leads, offering subject matter expertise for detailed planning.
• Engage with SME operational plan owners across WMCA to ensure a coordinated and intelligence-led approach to BC planning.
• Conduct post-incident and operational plan reviews to implement improvements and update response strategies.
• Work with WMCA directorates, risk, and info security teams to proactively plan for potential risks and incidents.
• Collaborate with plan leads within WMCA to coordinate responses to incidents impacting the authority.
• Assist in recovery efforts and coordinate responses for significant incidents.
• Lead WMCA’s training and exercise and validation plan, ensuring preparedness and awareness of emergency response among colleagues.

• Experience in Event, Emergency or Business Continuity Planning
• Experience of working with multiple stakeholders and managing that interface.
• Experience of continuous improvement and identifying where efficiencies can be made.
• Business Continuity, Resilience, Response and Recovery planning
• knowledge and practices Sound working knowledge and good understanding of the corporate environment
• Excellent communication skills both written and verbal.
• BC/EP qualification or equivalent experience.

The location for this role is 16 Summer Lane, Birmingham, B19 3SD
with at least 2 days a week spent in the office.

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