Head of Compliance

Overview

We’re hiring for a Head of Compliance to support our growing compliance team. To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Head of Compliance to lead and manage NFP Europe’s group compliance function in the UK & the Republic of Ireland. This role supports the General Counsel with overseeing NFP Europe’s compliance with applicable laws and regulations, including those set by the FCA & the CBI, and other applicable bodies.

This will ensure that NFP Europe operates within legal boundaries and adheres to legal and ethical standards and best practices in compliance management. This role is subject to the FCA’s SM&CR conduct rule requirements & CBI’s Common Conduct Standards.

• Developing and owning the compliance strategy, ensuring alignment with business objectives and regulatory expectations
• Providing strategic and robust regulatory & compliance advice to Senior Business Leaders
• Assisting the General Counsel with influencing long-term business strategy to embed compliance by design across distribution, operations, product, and claims
• Owning, maintaining, and continuously improving the Compliance Framework, including policy architecture, regulatory risk assessments, consumer & conduct risk frameworks, and product governance systems, conflicts of interest processes, and outsourcing oversight
• Ensuring compliance is fully integrated within overall risk management, operational resilience, and corporate governance structures
• Providing insight into NFP Europe’s compliance with regulatory requirements through the design and delivery of a risk-based compliance monitoring/assurance plan
• Providing high-quality compliance MI, insights, and opinions to the General Counsel, the Boards and their Committees, Executive Leadership Team, and Business functions
• Ensuring SM&CR and SEAR & IAF responsibilities are clearly mapped, documented, and effectively governed
• Preparing and delivering compliance reporting and MI to Boards & their Committees, Executive Leadership Team, and Senior Business Leaders
• Acting as NFP Europe’s senior point of contact for all FCA & CBI supervisory interactions, thematic reviews, deep dives, and formal requests
• Overseeing all regulatory submissions, FCA & CBI notifications, Reg Data filings, and SMF/PCF applications
• Ensuring robust decision-making and challenge in relation to maintaining open and honest communication with the FCA & CBI, ensuring proactive self-reporting
• Representing the firm in industry consultations and regulatory working groups (as appropriate)
• Setting the strategic direction and methodology for the Compliance Monitoring Plan, ensuring it is risk-based, proportionate, and aligned to FCA & CBI expectations
• Overseeing thematic reviews, conducting audits, distribution chain oversight, and file checking functions
• Leading the firm’s Consumer Duty strategy, ensuring products deliver fair value and good customer outcomes
• Overseeing and approving product governance processes, fair value assessments, distribution oversight, and outcome testing
• Leading preparation and sign-off of the annual Consumer Duty Board Report
• Approving risk assessments, due diligence, and annual oversight reviews for all partners
• Challenging distribution arrangements to ensure regulatory compliance and customer outcome integrity
• Leading and developing the UK & ROI Compliance teams, ensuring strong capability and succession planning
• Overseeing delivery of regulatory training to Board, SMFs, and all staff

• ICA or CII qualifications (essential)
• A strong understanding of the UK’s and preferably the ROI’s regulatory regime as it applies to general insurance and/or wealth management activities
• Experience gained within a compliance function or industry specific operations

With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon Group and specializes in helping businesses in four core areas:

• Insurance (helping them manage key risks)
• Health and safety (supporting them to create a safer workplace for their employees)
• Employee benefits (helping them reward their people more effectively)
• HR, people and talent…