Event & Activation Manager

Key Responsibilities Stakeholder Engagement

• Build relationships with Hammerson’s Marketing & Placemaking and Brand Partnerships Teams, Destination teams, and relevant key stakeholders
• Develop and build relationships with new and existing retail tenants across the destinations
• Work closely with Brand and sponsorship partners for large scale events i.e. live boxing, live music festivals
• Support decision‑making processes through expert advice

• Lead on strategic event management approaches, safety plans, timelines, schedules, and event objectives
• Liaise with the client’s insurers, providing event specific information to support risk management

• Offer technical expertise to enhance production requirements, budgets and schedules
• Recommend solutions for power, water and plumbing requirements for each event
• Prepare comprehensive briefing materials for Destination teams and Event Organisers
• Facilitate pre‑event planning meetings to ensure all site needs are considered

• Support the development of event safety plans, all aspects of compliance and health & safety to include risk assessments, insurance requirements and safe ways of working
• Ensure compliance with JLL Working Practices Manual where applicable
• Ensure all H& S and Environmental statutory and the managing agent’s best practice procedures and systems are complied with
• Work with Security Leads on protective security measures, including risk assessment, crowd management strategies, evacuation plans, personnel training, and emergency response planning, with particular focus on The Terrorism (Protection of Premises) Act – (Martyn’s Law) requirements
• Compile and upload all event management documentation to JLL's designated risk management platform, ensuring comprehensive compliance and facilitating access to critical information.

• Guide suppliers to ensure alignment with site plans, safety information and production schedules
• Communicate destination contractor management, permit requirements and access protocols
• Provide oversight during build, event, and break down stages

• Guide internal stakeholders through collaborative approaches to ‘best in class’ activations
• Foster strong stakeholder relationships through effective communication
• Manage and develop one direct report – an Event & Activation Assistant

• Facilitate feedback sessions, analyse event performance, and recommend improvements
• Document any incidents and near‑misses in compliance with JLL’s Health & Safety system and support the reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) where applicable

• We are seeking candidates with relevant experience in event management and large‑scale production management. Candidates should possess excellent communication and collaborative skills, with a deep understanding of developing events which are both safe and attractive to diverse audiences.
• Experience in managing headline talent and developing event management plans and risk assessments are crucial to success in this role. The right candidate will excel at building relationships with internal and external stakeholders and have comprehensive knowledge of the Health and Safety at Work Act, The Terrorism (Protection of Premises) Act – (Martyn’s Law) and other relevant H& S and crowd management legislation.
• A recognised and certificated H& S qualification (IOSH / NEBOSH) is desirable. We are ideally looking for a candidate who can provide strategic guidance to stakeholders throughout the planning and delivery process for complex activations either in a single site or portfolio wide.

• Strong organisational skills – ability to multitask and prioritise workload
• Communication – ability to communicate to all levels of the business effectively
• Good written work – ability to report to management and the Client with clarity on operational issues, in a correct and precise manner
• Ability to work on your own initiative, to listen and willingness to learn
• Commercial acumen, including ancillary revenue generation and ticketing