Visitor Manager

Summary

Permanent, Full-time. Working at our theatre as part of the Front of House management team is truly rewarding. You're at the heart of the audience experience, leading a passionate team, solving challenges in real time, and creating a welcoming atmosphere for every visitor.

Employment Type: Permanent, 40 hours/week

Screening Call Dates: w/c 2nd February. Early applications are encouraged - we may invite candidates to a video interview before the Final date to receive applications, and we reserve the right to close this role early if we have sufficient applications.

Full details of the role and the person we're looking for can be found in the Candidate Pack.

Working at our theatre as part of the Front of House management team is truly rewarding. You're at the heart of the audience experience, leading a passionate team, solving challenges in real time, and creating a welcoming atmosphere for every visitor. Each performance is different, the energy is infectious, and your leadership directly contributes to unforgettable nights of live theatre.

We're looking for someone with extensive experience at manager level in a fast-paced, high-footfall venue such as a theatre, visitor/entertainment attraction, cultural site, or similar, including sales management experience at a manager level. You'll need experience managing an EPOS system such as Point One, as well as strong experience managing a team. You'll have excellent customer service skills and a commercial approach, plus qualifications in First Aid, defibrillators (AED) and a Personal License (or be willing to undergo these within 3 months of your start date).

You’ll get to become part of a large, established, and respected cultural organisation, taking part in varied and exciting work, with lots of opportunities for learning and growth.