Administrator​/Support Expert

Administrator/Support Expert – Engineius

Join to apply for the Administrator/Support Expert role at Engineius.

We are looking for a motivated and reliable team member to deliver high-quality administrative support, help improve processes, and contribute to the efficient running of our operations.

Engineius’ goal is simple: to make vehicle movement easy. We are on our way to creating the leading end‑to‑end movement solution in the UK for our customers (such as Hertz and The AA), delivered by our network of 600+ drivers and transport agents across the UK.

Since going live in April 2018, we have acquired over 80 clients, many of whom can claim to be amongst the largest players in the UK automotive industry. We are already one of the largest competitors in our space but have ambitions to grow much further and we are crazy about sustainability, to date we have saved fleets over 10,000,000 tonnes of CO2.

We are seeing our hard work paying off as we have won 7 awards, including Best Fleet Software three years in a row, a highly commended well‑being award, two innovation awards, and one outstanding product of the year award. You can read about our awards here:

• Reviewing driver’s expenses by verifying the evidence submitted against the details of the job.
• Administer the bulk bookings process with accuracy and efficiency for our larger, bespoke clients.
• Communicate with suppliers and customers via email and telephone, providing accurate and helpful information while maintaining a positive customer service experience.
• Liaise with other departments in the business to resolve customer and supplier queries.
• Maintain accurate records when carrying out office administration tasks, such as inventory control, meeting room bookings and post management.
• Support colleagues across the organisation with administrative tasks, contributing to efficient and effective business operations.
• Contribute ideas and suggestions to improve processes, supporting the growth and ongoing development of the business.
• Utilise internal and external software and systems to support daily administrative and operational tasks efficiently.

• A desire to take ownership of processes and contribute ideas for improvement.
• Positive, enthusiastic and ‘can‑do’ attitude to work.
• Ability to maintain strong attention to detail despite working in a fast‑paced environment.
• A fast learner: wanting to take on new challenges, with the understanding that learning from mistakes is crucial.
• Confident picking up new systems and processes, with an enjoyment of organisational tasks.
• Business administration experience, preferably within operations or logistics but not essential.

Grow with us – You will be part of a growing and ambitious company! We want you to be happy and enjoy coming to work where you are surrounded by a supportive team.

In the heart of Birmingham – We are based in Birmingham city centre at Somerset House, only a 5‑minute walk from Grand Central train station. In summer you can enjoy the rooftop terrace and views of the city!

Socials and more! – Social events and activities are held in the building once a month. We have quarterly company socials which in the past have been rooftop quiz nights, mini golf and a meal at Fazenda.

Fitness and wellbeing – Your wellbeing and health matters to us. In the building there is a gym and showers that you can use before, during or after work. If you like golf, you can enjoy practising on the golf simulator too.

Time to relax – Well‑deserved time off – you will get 25 days off a year plus bank holidays. You will also get an additional day with every completed year of service up to a maximum of 30 days per annum.

Entry level

Full‑time

Information Technology

Transportation, Logistics, Supply Chain and Storage

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