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Data Analyst Business Systems/ Tech Analyst

Customer Care Process Optimization Specialist

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Perk
Full Time position
Listed on 2026-01-10
Job specializations:
  • Business
    Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading travel and spend management platform is seeking a Business Process Improvement Specialist to analyze and optimize customer care workflows. In this impactful role, you will work cross-functionally using data-driven insights to enhance efficiency and service quality. Ideal candidates possess experience in process improvement and strong analytical skills, thriving in a dynamic environment. Company benefits include competitive pay, equity ownership, and generous leave policies.

Based in Birmingham, this role supports hybrid working while valuing direct collaboration.
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