Sales Administrator

Kalsi Group, a well-established manufacturing company with over 32 years of industry experience, based in Birmingham, is seeking to strengthen its Sales team through the appointment of an experienced Sales Administrator. This is an excellent opportunity for a motivated individual looking to further develop their career within a professional, fast-paced, and growing organisation.

• Accurately receive, process, and manage customer orders
• Verify order details, including customer and product information
• Communicate with customers via telephone and email to resolve queries
• Maintain and update customer records in line with company procedures
• Contribute to achieving departmental targets and performance objectives

• Previous experience in a sales administration or order processing role
• Strong administrative and organisational skills with excellent attention to detail
• Proven ability to manage multiple tasks in a fast-paced environment
• High level of customer service and interpersonal skills
• Proficient in Microsoft Office applications, particularly Word and Excel
• Excellent written and verbal communication skills