Training Centre Administrator

Centre Administrator (Part-Time, 4 days per week) – Leicester Training Centre

Salary - £19,200 (FTE £24,000) - £20,800 (FTE £26,000)

Monday to Thursday - 8:30am - 4:30pm

The Role:
Are you an organised, proactive administrator with a passion for supporting others? Join our welcoming and energetic team as the Centre Administrator at our vibrant Leicester Training Centre – your base for four exciting days each week!

You’ll be the heartbeat of the centre, ensuring everything runs smoothly behind the scenes. From supporting tutors and learners to keeping things organised and efficient, your contribution will be vital to the success of our daily operations.

This is a fantastic opportunity for an experienced administrator who’s looking for a flexible, rewarding part‑time role in a friendly, supportive environment where no two days are ever the same.

Key Responsibilities:

• Provide day‑to‑day administrative support to the Centre Manager and wider team
• Maintain accurate learner records and data in line with GDPR
• Be the friendly first point of contact for enquiries – in person, over the phone, and via email
• Support the learner journey through enrolment, registers, and general queries
• Liaise with external partners and stakeholders
• Keep the centre running smoothly with tasks like ordering supplies, filing, and scheduling
• Monitor and report on attendance, progress, and performance data
• Help coordinate centre events and activities throughout the year

About You:
You’re someone who thrives in a busy environment, takes pride in being organised, and genuinely enjoys supporting others. You’ll bring excellent communication skills, a can‑do attitude, and great attention to detail.

Essential Requirements:

• Proven experience in an administrative role – education or training sector experience is a bonus
• Excellent organisation and time management skills
• Confident using Microsoft Office (Word, Excel, Outlook)
• Strong communication skills, both written and verbal
• Able to work independently and collaboratively
• A positive, learner‑focused approach

Desirable:

• Experience in a training or educational setting
• Familiarity with learner management systems (LMS)

• 25 days holiday, increasing to 30 with service
• Buy & sell annual leave
• Earn an extra week of leave just by exercising!
• Paid mileage (35p per mile, above normal work mileage)
• Employee Assistance Program (EAP)
• Long service & special recognition awards
• Juniper Lottery & Dragons’ Den competitions
• PRIDE monthly celebrations
• Early Finish Fridays (2:30pm!)
• Christmas Savings Club
• Eyecare reimbursement
• Cycle to Work Scheme
• Electric Car Scheme (after 5 years’ service)
• Critical Illness Cover (after 5 years’ service)
• Corporate events throughout the year

At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.

As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.

At Juniper, we are committed to safer recruitment practices to ensure the safety and well‑being of our students and staff. We carefully scrutinise all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role.

Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.

If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.