Facility Coordinator

Facility Coordinator – Birmingham (B1 Area)

Location:

Birmingham, UK

Contract:

3-Month Fixed Term (potential to continue)

Salary: £27,000 (DOE)

Hours:

Monday to Friday (some late shifts up to 10pm)

Duties:

* Manage facility bookings to ensure efficient scheduling and room utilisation

* Prepare and set up research rooms to client specifications

* Manage streaming, recordings, and technical setup for sessions

* Maintain a clean, safe, and fully operational facility

* Greet and welcome clients, participants, and visitors professionally

* Act as the main point of contact during client visits

* Ensure refreshments and amenities are stocked and presented to a high standard

* Liaise closely with the recruitment team regarding participant flow and requirements

* Contact respondents and support administrative tasks when required

* Monitor and manage stock levels including office supplies and refreshments

* Coordinate maintenance and conduct regular facility checks

* Support participant engagement initiatives and organise thank-you gifts

* Maintain accurate booking records, reports, and invoices

* Assist with improving internal processes and procedures

Requirements:

* Experience in facilities, hospitality, customer service, or similar environment

* Strong organisational and multitasking skills

* Excellent communication and interpersonal skills

* Proactive, flexible, and detail-oriented approach

* Confident IT skills including MS Office

* Ability to work independently and as part of a team

* Flexible to work occasional late evenings (up to 10pm several times per month)

Immediate interviews available