Insight Operations Assistant - FTC

Job Details:
Insight Operations Assistant - 6 month FTC

Location:

Birmingham

Employment Type:

FTC

Basis:
Full Time

Fixed Term Duration: 6 months

Join our Insight team at Chambers and Partners as a Research Operations Assistant, working 2 days per week in either our Birmingham or London office.

This role is an initial 6-month, fixed-term contract.

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.

Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments are extra time in assessments, video interviews to combat travel-based issues and advice on expected interview topics/questions.

• Take AI-processed interview and survey commentary and finish tidying it so that it is grammatically correct, error‑free and easy to understand.
• Ensure all comments are rendered anonymous by removing or redacting anything that could identify the source.
• Maintain tone, clarity and neutrality of comments while preserving the meaning and nuance of the original speaker.
• Apply consistent house style and formatting so content is ready for use by writers and editors.
• Work to throughput targets and agreed quality standards to support timely report delivery (typical project lead times are around four weeks).
• Liaise with writers, editors and managers to clarify requirements and elevate issues that may affect delivery.
• Perform ad hoc operational tasks to support workflow.

• Strong command of written English with excellent grammar, punctuation and spelling.
• Experience of proofreading, copy‑editing or similar text‑cleaning work.
• Ability to render text anonymous and to recognise and remove identifying details.
• Comfortable working with AI‑generated text and confident making judgement calls about clarity and accuracy.
• Fast and accurate keyboard skills; able to process high volumes of text efficiently.
• Ability to follow prescribed style guides and to work to consistent standards.
• Reliable time management and the ability to meet tight deadlines while maintaining quality.
• Awareness of the importance of confidentiality and handling sensitive information securely.

• Excellent attention to detail and a high standard of accuracy.
• Clear written communication skills and an eye for natural, readable wording.
• Methodical and organised, with the ability to prioritise work under pressure.
• Proactive team player who can take direction and also work independently.
• Flexible and adaptable to changing workloads and priorities during busy periods.
• Enthusiasm for learning about the research and publishing process.