Secretarial Assistant

Overview

Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside Barnardo's, and other voluntary organisations, operated across 10 districts for children and their parents/ carers from shortly before birth up to the age of five.

The service, commissioned by is designed to provide all families of pre-school children with accessible, community-based services in their own homes, GP surgeries, children's centres and a number of other community venues such as places of worship or libraries, with extra help available to those that need it.

This role is based in West Midlands locality, initially in Birmingham.

Barnardo's is directly managing 4 of those districts and we are seeking to recruit an Administrator/Receptionist for Edgbaston Family Hub Doddington Children Centre.

• Proven office experience.
• Experience of using IT packages including word processing, spreadsheets, databases and Windows applications.
• Experience of dealing with members of the public and other agencies.
• Well-developed numeracy and literacy skills.
• Substantial experience of IT systems including word, Excel and database systems.
• Substantial experience of general office procedures.
• Substantial experience of data inputting and maintaining records.
• Able to maintain strict confidentiality and work within data protection guidelines.
• Able to work effectively as a member of a team and on own initiative.
• Able to work in a thorough and systematic way, paying attention to detail.
• Able to communicate effectively with staff, young people and visitors.
• Able to deal with constant interruptions from visitors, staff and young people.
• Able to prioritise own workload and meet tight deadlines.

• Undertake daily, weekly and monthly health and safety checks.
• Be a certified First Aider and Fire Marshall.
• Oversee all bookings for meeting rooms and dealing with any queries that may arise.
• Deal with incoming phone calls/voicemails/emails and respond accordingly.
• Return IT equipment.
• Take minutes at line group meetings and at other meetings as required.

This role may require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.

Should you require any further information regarding this role, please email Ed Whitehouse, Recruiting Manager:
Edwar

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

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