Secretary​/Clerical Assistant; West Midlands

P/T Secretary/Clerical Assistant (West Midlands)

The NASUWT is the leading trade union representing exclusively the interests of teachers and school leaders throughout the UK, Channel Islands, Isle of Man and Gibraltar.

All NASUWT employees receive an excellent benefits package:

• Salary £13,164 rising to £14,655
• 16 hours per week, working Wednesdays 1.30pm to 5.30pm, Thursdays 10.30am to 5.30pm and Fridays 10.30am to 5.30pm
• 49 days leave inclusive of closure days and public holidays
• Based in Birmingham

We are seeking an organised, reliable, and motivated Secretary/Clerical Assistant to join our team. This is an excellent opportunity to provide high-quality administrative support in a professional environment, ensuring outstanding service delivery to colleagues, members, and stakeholders.

You will play a key role in providing administrative support across the organisation, including:

• Responding to enquiries promptly and professionally
• Record-keeping and document preparation
• Delivering exceptional customer and member care
• Supporting the use and maintenance of Customer Relationship Management (CRM) systems and databases

The successful candidate will need:

• Excellent attention to detail and IT skills
• Strong written and verbal communication
• Ability to prioritise and work under pressure
• Problem-solving skills and adaptability
• Commitment to confidentiality, equality, and quality service
• Flexible and reliable approach

The NASUWT is committed to equality and welcomes applications from women, minority ethnic communities, and disabled candidates, who are under-represented at this level.

Closing date for receipt of applications: 19 January 2026

Please also ensure you read the Guidance for Applicants,

Job Description , Person Specification and Conditions of Employment before submitting your application.

To apply please