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Ward Based Administrator

Job in Birmingham, West Midlands, B1, England, UK
Listing for: St Andrew's Healthcare
Full Time position
Listed on 2026-01-15
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below

Here’s a role that will make the most of your administrative talents and help us to transform the lives of people with mental health issues.

Ward Based Administrator

Location:

Birmingham

Hours:

Full time 37.5 hours per week

Salary:
From 24095 - 26000 per annum depending on experience

About us

We are St Andrews, a mental health charity whose purpose is to inspire hope for those living with complex mental health needs. We are looking to a future with less stigma, more community support, research and education and aim to be at the forefront of inspiring real change. We want to ensure we can all live in a society where everyone with complex mental health needs is heard, valued and has hope for their future.

Come and join us and help people transform their lives. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong where you can make a real difference to people’s lives, join our team and experience our warm welcome.

The Role

An excellent opportunity has arisen to join the administrative team in St Andrews in Stirchley. The successful candidate will provide general administrative support, maintain accurate and up-to-date patient records, file reports and correspondence within patient records, input and update information in the Rio electronic patient record system and assist with procurement of stock. You will provide administrative support in a patient‑facing role and work within a small team based at St Andrews Healthcare in Stirchley.

You will be responsible for completing daily tasks aligned with the administrative role.

A bit about you

A good understanding and working knowledge of NHS and Trust policies, guidance and best practices are required. Familiarity with the Data Protection Act and Information Governance is also necessary.

Essential Criteria for the role
  • NVQ Level 2 in Business Administration or equivalent along with relevant experience
  • GCSE or equivalent in English
Knowledge / Skills
  • Experience in minute‑taking
  • Highly proficient in using various computer applications such as Word, Outlook, Excel etc.
  • Strong organisational, communication and writing skills
  • Attention to accuracy and detail
Experience
  • Experience working with a range of disciplines and agencies
  • Good working knowledge of Microsoft Office software including Word, Excel and Power Point
  • Knowledge and understanding of NHS and Trust policies, guidance and best practices
  • Working knowledge of Data Protection Act and Information Governance
Rewards

We offer an excellent benefits package including a pension, a sickness policy on par with the NHS, access to the Blue Light Card and Health Service Discounts schemes, 27 days annual leave plus bank holidays (increasing after 10 years service), life cover, electric car lease scheme, cycle to work scheme, healthcare cash plan, free parking, paid DBS application and access to free vocational qualifications.

Interested? We would love you to apply!

Closing Date:
Sunday 2nd November

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