Administration Assistant

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

As an Admin Assistant you will join the Admin Hub team and you will work both individually and collaboratively with members of the team, to provide comprehensive and efficient administrative support across a range of tasks to meet the needs of various stakeholders within NHSBT.You will be expected to work general office hours across 3 days a week. You will be required to work onsite at NHSBT Birmingham Vincent Drive Centre.

In this role you will be responsible for providing comprehensive and efficient administrative support to various NHSBT stakeholders primarily within Blood Donation, but also to other areas of the organisation. This will require you to:

• Act as the first point of contact to support and process various travel and accommodation requests received from NHSBT stakeholders.
• Act as the first point of contact to support and process training course bookings for First aid qualifications.
• Act as the first point of contact to support and process external venue bookings for NHSBT training days.
• Provide support to the recruitment directorate across specific administrative tasks to support NHSBT strategy.
• Manage any relevant data bases, including entering and archiving details, producing and distributing correspondence, liaising with a range of contacts and line managers, and conducting regular update exercises ensuring accurate maintenance of various spreadsheets.
• Support the PAs and act on their behalf in their absence within the remit of the role, to meet deadlines, provide solutions and avoid disruptions.
• Co-ordinate projects, meetings or events, including multi-organisational workshops, one-to-one or group meetings with a range of NHSBT departments, team meetings, etc, collecting
• Record or communicate sometimes difficult information by telephone, email or paper correspondence, always ensuring confidentiality of information.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at:
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

• Relevant GCSE/ A Levels and/or RSA 3 qualification or equivalent qualification / demonstrable work experience
• Willingness to undertake a formal qualification.
• Demonstrates commitment to own continuous learning and development

• Experience of communicating effectively, using a variety of methods, including an excellent telephone manner.
• Experience with computer packages, including word processing, databases and spreadsheets.
• Experience of using email and internet.
• Experience of working in an office environment in a relevant role where managing databases and processing paperwork is business critical.
• Knowledge of Microsoft Office, including Word, Excel and Outlook.