Facilities Assistant

Fujitsu Birmingham, England, United Kingdom

Work Your Way is our approach to flexible working – this is available from day 1 of joining and part-time hours will also be considered.

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Facilities Assistant you will contribute to this by supporting our Environmental Objectives and Targets and working within the company’s Environmental Management System.

• Assist with managing Control access for contractors for Catering, Cleaning & Waste Management, M&E and Fabric Maintenance, Vending and general visitors.
• Understand the relevant Operating Framework, SLA’s and site-specific instructions and in particular the emergency procedures and contingency plans.
• Understand the requirements of Fujitsu’s Safety/Environment/Business Management Systems
• Act as main point of contact for the Facilities Manager during their absence from the premises, escalating any issues to achieve a satisfactory resolution.
• Out of hours support to site maybe required on an ad-hoc basis to underpin the Incidents and Escalations Procedure and support sites to minimise impact to business from occurrences.
• Support the efficient operation of the Mailroom and Goods Received/Despatched functions, to include courier requests.
• Provide a focal point for building residents offering a high level of Customer Service on a daily basis through face to face, telephone and email communications.
• Conducting routine Housekeeping and H&S inspections of the premises; arranging for resolution of any issues or escalating to the Facilities Manager.
• To assist with the management of meeting room bookings and specific resident requests
• Exhibit effective organisation skills
• Able to clearly communicate with contractors and stakeholders
• Good Time management and able to prioritise own and others workload to achieve desired results
• Understand MS office and able to use applications
• Have an eye for detail

• Exhibit effective organisation skills
• Able to clearly communicate with contractors and stakeholders
• Good Time management and able to prioritise own and others workload to achieve desired results
• Understand MS office and able to use applications
• Have an eye for detail

Please note:

It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in administration processes this could be the next opportunity for you.

The recruitment process consists of two stages of interviews. We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email  if you would like to apply through the Disability Confident Interview Scheme.

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

Entry level

Full-time

Information Technology

Information Services, IT Services and IT Consulting, and Software Development