Parts Administrator - US Stores

Parts Administrator - US Central Stores - Birmingham

About Crown Lift Trucks Ltd

Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, as well as superior after‑sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward‑thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services.

Since its founding in 1945, the family‑owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving."

Answer and process incoming parts requests from all UK branches.

• Pull orders, receive, and put away stock.
• Order parts and develop relationships with Crown Parts Centre and outside vendors.
• Enhance branch satisfaction with parts support by responding to branch concerns/requests.
• Maintain direct contact with all branch parts coordinators/administrators.
• Process paperwork.
• Inventory control to include cycle counts of stockroom.

• Essential Skills
• GCSEs or equivalent.
• Good verbal communication, written communication, interpersonal, organisational, numerical perception, and computer skills.
• Parts or inventory control experience and lift truck industry experience preferred.
• Working knowledge of Microsoft Office (including Excel and Word), parts and service manuals, internet ordering software.
• Ability to follow instructions given in written, oral or diagram form.
• Ability to problem‑solve and find alternative solutions with regards to long lead times from suppliers.
• Flexibility to work as part of a team and as an individual.

• Desirable Skills
• Knowledge of Baan software or equivalent package.

• Hours Of Work
• Monday to Thursday – 08:00am to 16:30pm (with 1 hour unpaid for lunch)
• Friday – 08:00am to 04:00pm (with 1 hour unpaid for lunch)
• Salary
• Dependent on experience.
• Holidays
• 25 days holiday.
• Benefits
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Tell Us Health.

Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD

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